Custom and personalized orders

Please provide the details required on the listing for personalization. If you don't see what you need or if you have something particular in mind please contact us, we welcome an opportunity to design and create something special just for you.

We cannot be held responsible for any spelling mistakes as we simply copy and paste from your submitted personalization.

Gift wrapping and packaging

Please contact us prior to purchasing if you have any special requirements, we can usually accommodate most requests.

Wholesale availability

All of our products are made to order, if you have any special requests or are looking to order a larger quantity message me and we can chat.

Sizing details

The size of each product is detailed within each listing, if you have any special requirements please message us, we will try our best to accommodate your requests.

Returns

We accept returns, exchanges, and cancellations
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders.

Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact us if you have any problems with your order.

Processing and shipping

Processing time:
The time needed to prepare an order for shipping varies but is usually 2 to 5 days.

Estimated shipping times:
North America: 3-5 business days
Europe: 1-3 weeks

We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.